Liaisons, or alternatively referred to as ambassadors or champions, can play a pivotal role to ensure the broader business is connected to, and engaged with, the ethics & compliance mission. Tapping into business colleagues who can properly serve in this capacity can build more connective tissue for the company, especially in large and dispersed enterprises, enabling clearer actions and greater understanding around they myriad of issues companies face each day. Volume One of Ethisphere’s 2020 World’s Most Ethical Companies® Insights Report revealed that 93% of 2020 WME honorees “have employees located within various business regions or business units who formally serve as ethics and compliance points of contact for compliance related needs.”
At a time of widespread work from home scenarios and a sense of even greater remote connectivity with colleagues, this is arguably one of the more important moments for a liaison program. This panel of senior ethics and compliance leaders, across three different sectors, shared practical steps they have taken to build out their liaisons programs and position them for success. Among the shared insights they discussed areas such as:
Building executive support for the program
Determining the profile and characteristics of liaison candidates
Training and equipping with essential resources
Connecting and deploying throughout the business
Recognizing/rewarding liaisons for their work and measuring the impact
Whether you seek comparative insights or early “know how” on developing a liaison program, watch this timely conversation with peers from the BELA community.